COVID-19 UPDATE: We are currently experiencing delays in delivery times with some of our products. We apologize for the inconvenience, but during these uncertain times we have had to adapt to ensure the health and safety of all our stakeholders. Rest assured all packages will be delivered.

HANDLING

All orders will typically be dispatched within 3 business days from our warehouses and all orders will include tracking from dispatch to delivery. All orders will be shipped in durable packaging to ensure your purchase is not damaged during transit. REZLEK is not responsible for delays, lost or damaged shipments or orders sent to incorrect, invalid addresses or correct addresses. It is always in our best interests to make sure you receive your parcel in a timely manner and REZLEK will assist as much as possible to trace a missing parcel. REZLEK is not responsible for refunds of shipping costs in the event of delayed shipping due to product availability.

SHIPPING ENQUIRIES

Please direct any shipping related inquiries to support@rezlek.com

REFUNDS & RETURNS

REZLEK will offer a full refund on products if it is returned in the original, un-used condition, including packaging. This refund will be minus the real shipping cost incurred for both sending and return. The customer will be required to pay any shipping and customs costs to return our products. Simply visit our refund policy page for complete details. Please contact support@rezlek.com if you wish to return a product.